INTRODUCTION

In this Terms and Conditions of use, we refers to KAPRAZ as a multi-brand women’s clothing store. KAPRAZ allows you to browse, select and purchase clothing products.

Use of KAPRAZ constitutes your acceptance of these terms and conditions, as may be amended from time to time. KAPRAZ reserve the right, at any time, to modify, alter or update these terms and conditions of use and you agree to be bound by such modifications, alterations or updates.

All customers are required to read and accept all of the terms and conditions laid down in this terms and conditions and the linked Privacy Policy.

PRODUCT & SERVICE DESCRIPTIONS

Whilst we try to display the colors of our products accurately on our website, the actual colors you see will depend on your screen and we cannot guarantee that your screen’s display of any color will accurately reflect the color of the product on delivery.

All products are subject to availability. customer service representative inform to you if the product you have ordered are not available at the time conformation and we may offer alternative products of equal or higher quality and value, otherwise the order had to be canceled with your consideration.

ORDER CONFIRMATION

By placing an order, you make an offer to us to purchase products you have selected on the terms and conditions stated below. Once you Place an order to the KAPRAZ, Then customer service representative will confirm your order via Telephone/WhatsApp/Text messages/Email, you need to be sure that order must be confirmed by you at the time of confirmation otherwise; KAPRAZ will not be responsible to process your order without confirmation on free delivery services. Order will not be dispatched without order confirmation hence; it is mandatory to confirm your order after order placement. For more accuracy, provide an alternate valid contact number.

Make sure you are providing complete address (Including House/Flat/Shop/Office No., Street/Apartment full name, nearest landmark, Area/City while placing an order/ at the time of order confirmation.

SHIPPING & HANDLING

We are providing free shipping/delivery all over in Pakistan only on fresh/new order, after confirmation, your order will be dispatch without any further delay.

EVENTS BEYOND OUR CONTROL

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause, which is beyond our reasonable control. Such as natural disasters like; heavily rain, snowfall, accidental events, public holidays, unexpected lockdown by government etc.

DISCLAIMER

We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, fabric quality, color damages, stuff, embroidery, stitching, or any handwork damages.

Hence, KAPRAZ is Multi-Brand Store Therefore; KAPRAZ is not responsible for any product quality/damage/manufacturing fault, but KAPRAZ will accept return, exchange and refund according to our policy to our customers in such specific case for your ease and satisfaction.

COMMUNICATION

When you visit the Site, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you via Call/WhatsApp Messages/Text Messages/Email or by any other mode of communication, we choose to employ.